Blog Testimonials FAQ

SHIPPING SOLUTION FAQ’S

Yes, We value your affection to your loved ones. Special care and packing will be provided for homemade foods like Pickles, Sweets, Snacks while sending. However there are some restrictions applied for some countries due to the COVID situation. Please connect with our team for more details.
We don’t charge for Pick ups since it comes complementary. All Food materials should be compulsorily packed with NRI packing (Vaccum sealed packing) to avoid damage to the. There is cost included only for special and dedicated packing according to the item being shipped to avoid any kinds of physical damage during transport.
No weight restriction, however reach our team to know about country wise restrictions. Please contact for better discounted rates on heavy shipments. Any heavier packages will go in as one consignment but with multiple boxes for easy handling.
Rate of the shipment will be calculated upon the higher of the physical and volumetric weight.

For example, if the actual weight is 10 kgs and the volumetric weight is 12 kgs, then the charges are based on 12 kgs. Also the weights are always rounded to the nearest 0.5 kg. If the weight is 10.7 kgs, then payment is taken for 11 kgs.
The Parcel will be properly packed under your supervision to your satisfaction. We are not responsible for the damages of the goods during the intransit.
Most international shipments are required to go through a customs clearance procedure. When this happens, a clearance delay may occur which slows down the clearance process and delivery of the goods. We are not responsible for such delays as it is beyond our control.
  • Cash (Any Negotiable Instruments- bank notes, currency notes, coins, cheques, travellers cheques, Money Orders)
  • Dangerous goods (hazardous goods including but not limited to perfumes, aftershaves, aerosols, flammable substances, dry ice, biological substances, Air Guns, Explosives and weapons, Replica Ammunition)
  • Precious & Semi-Precious Items (Eg- Silver, Gold, Precious Stones, bullion)
  • Commodities banned by Law at any given time without prior notice
  • Any shipment which would be likely to cause damage, or delay to equipment, personnel or other shipments.
  • Liquids & Semi-liquids (Lithium batteries)
  • Any item whose carriage is prohibited by any law, statute or regulations of the country of origin or destination or of any country through which the shipment may transit.
  • Foodstuffs/Perishable (Food and beverages requiring refrigeration or other environmental control, Clinical and / or biological samples)
  • Live animals & plants.
  • Human remains or ashes
  • Illegal goods
  • Hunting trophies (animal part, Ivory, Furs )
  • Antiques
  • Medicinal Cannabis, Tobacco
  • Pornography
  • Used car parts and engines (only acceptable if all steps have been taken to nullify hazardous residues)
  • Airline Tickets